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Information you voluntarily provide during account registration, profile updates, transaction management, and customer service contact is collected.
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77aco's Privacy Policy
The security of your personal information is our top priority. This policy explains how we collect, use, and protect your data.
Last Updated: January 2026
1. Introduction
This Privacy Policy ("Policy") applies to the 77aco platform ("we", "us", or "platform") and all users of its services ("you" or "user") with respect to the collection, storage, use, and protection of information.
77aco is a trusted online casino and sports betting platform in Bangladesh. We believe your privacy is a fundamental right. For this reason, we use SSL encryption and advanced cybersecurity measures that meet the highest industry standards, so that every piece of your information remains completely secure.
By using the 77aco website or app, you are considered to have agreed to all terms of this Policy. If you do not agree with any term of this Policy, please refrain from using our services. If you have any questions, contact us directly.
This Policy applies only to individuals aged 21 or older. Minors are not eligible to use our platform.
2. What Information We Collect
77aco may collect the following types of information to provide you with quality service:
Personal Identification Information
- Full name and date of birth
- Email address
- Mobile number
- Address and nationality
- National ID card or passport details (for verification)
Financial Information
- bKash, Nagad, or Rocket account number
- Transaction history
- Deposit and withdrawal details
- Wallet balance information
Activity Information
- Game play history and statistics
- Betting patterns and preferences
- Time spent on the platform
- Bonus and promotion usage records
Technical Information
- IP address and device identifiers
- Browser type and operating system
- Cookie and session data
- Login time and location data
3. How We Collect Information
We collect your information in the following ways:
Automatic data collection
When you browse our platform, certain technical information is automatically collected through cookies, web beacons, and similar technologies.
Through third parties
Some information may be received from authorized third-party services for identity verification, payment processing (bKash, Nagad, Rocket), and fraud prevention.
Analytics tools
Internal analytics methods are used to improve platform performance and analyze the user experience.
4. Purpose of Using Information
77aco uses your information for the following specific and legitimate purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, managing, and securing your account. |
| Identity Verification | Confirming identity to prevent fraud and unauthorized access. |
| Transaction Processing | Completing secure deposits and withdrawals via bKash, Nagad, and Rocket. |
| Customer Support | Resolving your questions and issues through live chat and email. |
| Service Improvement | Continuously improving the platform's games, betting experience, and user interface. |
| Ensuring Security | Identifying and preventing cyberattacks, fraud, and suspicious activity. |
| Marketing Communications | Sending relevant offers and updates, subject to your consent. |
| Legal Compliance | Meeting applicable legal obligations. |
We never sell your information to third parties for marketing purposes without your consent.
5. Information Sharing and Disclosure
77aco may share information with authorized third parties in specific and limited circumstances. Your information is never sold for commercial purposes.
Payment service providers
Necessary financial information is shared with bKash, Nagad, and Rocket to complete your deposits and withdrawals. These transactions are fully encrypted.
Identity verification services
Minimum required identification information may be shared with authorized verification agencies for account security and fraud prevention.
Technology partners
Functionality-related information may be shared under contract with cloud service, hosting, and technology service providers for platform operation.
Legal requirements
Required information may be disclosed in response to a court order, legal obligation, or valid request from a government authority.
Outside the circumstances listed above, 77aco does not transfer your personal information to any third party. Every partner operates under strict confidentiality agreements.
6. Data Protection Measures
77aco follows the highest industry standards to protect your information. Our security framework consists of the following layers:
SSL/TLS Encryption
All data transfers between your browser and our servers are protected by 256-bit SSL encryption, which guards your information against unauthorized access.
Firewall and intrusion detection
Our server infrastructure is surrounded by advanced firewalls and real-time intrusion detection systems that provide active protection against cyberattacks.
Access control
Access to your information is restricted to authorized personnel only, and every access is logged. Passwords are always stored in encrypted form.
Regular security audits
The security of our systems is regularly reviewed and tested. Immediate action is taken whenever any vulnerability is identified.
Data backup and recovery
Your account information and transaction history are stored in secure encrypted backups, ensuring your data can be recovered even in the event of any technical failure.
Please note that no system on the internet is 100% secure. Keep your account password private and do not share it with anyone.
7. Cookie Policy
The 77aco platform uses cookies to improve your browsing experience. Cookies are small text files stored on your device.
Essential cookies
These cookies are essential for the platform's basic functions. They are required to maintain login sessions, perform security checks, and support basic functionality.
Functional cookies
These remember your preferences and settings, such as language preference and game settings, so you have the same experience each time you log in.
Analytics cookies
Internal analytics data is collected to understand how the platform is being used and to improve the quality of service.
You can manage cookies by changing your browser settings. Please note that disabling cookies may cause some platform features to not work properly.
8. Data Retention Period
77aco retains your information according to the following policy:
Active account information
All personal information, transaction history, and gaming records are retained while your account is active. This information is necessary for managing your account and providing services.
After account closure
Even after an account is closed, necessary information may be retained for a defined period to meet legal obligations, resolve disputes, and prevent fraud.
Automatic deletion
Information that is no longer needed is securely deleted or anonymized after a set period, to keep your privacy protected.
9. Your Data Rights
As a user of our platform, you have the following rights over your own data:
1 Right to access information
You can request to know what information we hold about you.
2 Right to correction
You can request a correction if your information is inaccurate or incomplete.
3 Right to deletion
You can request deletion of your information in certain circumstances, though limitations may apply where legal obligations exist.
4 Right to restrict processing
You can request that the use of your information be restricted in certain circumstances.
5 Right to withdraw consent
You can withdraw your consent at any time for data processing that is based on your consent.
6 Right to Data Portability
You can request to receive information about you in a structured, readable format.
To exercise any of the above rights, email us at [email protected] or contact us via our live chat. We will process your request as quickly as possible.
10. Protection of Minors
77aco strictly does not allow anyone under the age of 21 to use the platform. We do not knowingly collect any personal information from minors.
If we become aware that a minor has opened an account or provided information, we will immediately delete that information and close the account.
If you believe a minor is using 77aco, please notify us immediately. Guidelines on responsible gaming for parents are available on our Responsible Gaming page.
11. Changes and Updates to the Policy
77aco reserves the right to update or revise this privacy policy from time to time. For any significant changes, we will take the following steps:
- A notice will be provided through the platform.
- The "Last Updated" date at the top of the policy will be changed.
- For important changes, a notification may be sent to the registered email address.
- If you continue to use the platform after the changes, you will be considered to have agreed to the new policy.
We recommend that you review this policy regularly so that you stay up to date with the latest information.
12. Contact Us
For any questions, comments, or requests regarding your information related to this privacy policy, please contact us:
Email Support
For any privacy-related concerns or data rights requests, email us at the address below:
Live Chat
Use our 24/7 live chat for quick support. Our support team is ready to assist you in both Bengali and English.
Morning to night — 7 days a week, 365 days a year.
Your privacy is very important to us. 77aco is always committed to protecting your information. 77aco is by your side for safe and trusted online entertainment.